Skip to main content
Amelie Maurel | Paris , FR
 

Ce site utilise des cookies pour vous offrir un meilleur confort de navigation.
You can learn more by clicking here

Management & Leadership

Customer service is an interesting aspect of any business. Whether you call it inside sales or customer care, your frontline employee may have the most difficult job in the company. Have you ever cringed when listening to one of your frontline people on the phone? Do you find your staff to be too strict with the policies or too loose?